We are only showing ratings that have a written review.
The trip included a
cruise
tour
GeoBlue
Voyager Choice
We have purchased GeoBlue travel insurance for many trips, but have never had to file a medical claim until recently. I became ill during a cruise and needed medical attention. I submitted a claim to GeoBlue and it was promptly processed. I received a payout in accordance to the terms of my policy. There was no complexity, drama, disputes, etc. I Highly recommend GeoBlue and will continue to use them.
Angela D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
GeoBlue
Voyager Choice
Unknown answers at the moment as I have no knowledge that the claim has been processed and will be paid. If and when the claim is paid and how timely it is paid will determine my satisfaction.
Joseph H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
GeoBlue
Voyager Choice
Did not file a claim
Guy B. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
GeoBlue
Trekker Essential
Early in August, I filed a claim for slightly less than $200 and submitted all necessary supporting materials. To date (Oct 3), I've received no information on the claim from GeoBlue. When I looked up the claim via the internet, the claim file indicated that the amount claimed was subject to a deductible, hence no payment. I was unaware of a deductible, but that's on me. What I don't like is the utter lack of communication.
George V. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
Thanks for your review! Your deductible is listed under the “plan details” prior to checkout. If you ever have any questions about the benefits your GeoBlue policy has to offer, please reach out to our customer service team at 855-481-6647.Oct 05,2023
The trip included a
tour
GeoBlue
Voyager Choice
I contracted COVID on the trip, and Geoblue paid my claim exactly as stated in the coverage. There was no hassle, they replied promptly to my inquiries, and my claim was settled within a month as advertised.
I would definitely recommend them
I would definitely recommend them
Joan N. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
GeoBlue
Voyager Choice
I have purchased GeoBlue insurance before when I traveled but never had to file a claim. This past trip I had a dental emergency. After returning home I filed a claim and in a couple of weeks my reimbursement arrived. A very painless process. Save all payment receipts & any doctor documents & file on line. I will use them again.
Susan B. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
GeoBlue
Voyager Choice
Purchasing this plan was easy. The rep who helped me decide on a plan was knowledgeable and professional. I had a medical emergency and the phone rep was very helpful in finding an emergency room for me. Medical care was excellent and while the hospital initially asked me to pay in full, I asked an insurance rep to talk to them. As a result I was able to pay only my deductible and the balance was paid by geo blue. I couldn't be happier with this plan.
Lori N. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
GeoBlue
Voyager Essential
I needed urgent ER and was admitted to hospital
GeoBlue took care of it immediately
it was a big relief to know I was backed up by them
GeoBlue took care of it immediately
it was a big relief to know I was backed up by them
Sella F. would
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
The trip included a
cruise
tour
GeoBlue
Voyager Essential
Travel insurance is a waste of money.
They don’t pay.
After the fact there is a deductible or we don’t cover that.
They don’t pay.
After the fact there is a deductible or we don’t cover that.
Susan H. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
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Carol
Thank you for your review. Here is your reply from GeoBlue:
Hello,
Thank you for your review!
The claim you submitted went toward the deductible amount you chose at the time of enrollment.
The GeoBlue customer service department will reach out to you to work on any outstanding claim submissions and inquiries you may have.
If you have other concerns, please call GeoBlue’s customer service department at 855-481-6647 or email [email protected].
Best regards,
GeoBlueJan 07,2020
GeoBlue
Voyager Choice
I lost a crown during my trip, filed a claim. GeoBlue Voyager Choice Plan was very quick to explain that it was not covered- did not bother to other any help at all. Makes me wonder what would be done for something serious!
Vinoo P. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We have received the following response from your travel insurance provider, Geo Blue:
Hello,
Thank you for your review!
Our travel medical plans do not provide coverage for dental injury coverage in conjunction with food and existing prostheses. Upon request from the member, our GHS department may assist with finding the nearest hospital for pain management and/or a list of providers available in the area. In this case, we did not receive a request for further assistance. If you have other questions or concerns, please email [email protected] or call 855-481-6647.
Best regards,
GeoBlueJan 23,2020