Travel Insurance Reviews for John Hancock Insurance Agency, Inc.

(Amended Review) My claim for trip interruption was initially denied for spurious reasons. Although my claim was based on a specifically covered reason (road blockages), it was denied. The reason for denial was based on an exclusion for "war," even though the blocked roads were due to a peaceful protest in a country with neither civil war nor foreign invasion. Even on appeal the claim was initially denied. However, a second review by the company acknowledged that indeed my claim was valid and I was reimbursed the expenses I submitted.