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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
Insurance to me is “damned if you do, damned if you don’t”. Fortunately we didn’t need to make a claim but felt comforted that we had it if we had needed it.
Colin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar 5-star review. Your confidence in our services is the best compliment we could ask for!
    Oct 30,2024
The trip included a
tour
Generali Global Assistance Preferred
The cost keeps rising as I get older. Not much I can do about that. If there is, let me know. 😊
Stephan G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The worst travel insurance company EVER! When I realized that the plan did NOT cover complications from normal pregnancy I tried to cancel the plan within the ten day grace period. It took me over 6 hours on the phone, had to file no less than four exception requests which went unanswered for weeks. The time it took to deal with an exception requesting to cancel put me outside the ten day grace period so they refused it again. I cancelled all insurance with them and found a more reputable company.
Josiah W. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We value your feedback, Josiah. We take customer service very seriously and we apologize for not meeting your expectations. Our records indicate your policy was cancelled successfully. If you have any further concerns with this matter, please contact us at 800-348-9505 or via email [email protected] and one of our dedicated customer service team members can assist you.

    Dec 11,2023
The trip included a
cruise
tour
Generali Global Assistance Premium
I did not have to use the insurance, so it is hard to review. What I do appreciate is the help I get when I call InsureMyTrip. The cost of insurance is too high.
Ann A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't use but felt comfortable knowing it was there !
Lynne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Peace of mind great pricing helpful staff
Lee B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
You were the best option after considering a bunch of company's plans and the best priced. I'd use you again
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I thought the cost comparing with other alternatives was very fair. We did experience in-country (domestic) flights (Quito to Coca Ecuador round trip) that were cancelled at the last minute and required the service to be converted to a driven alternative, which resulted in a 6-7 hour drive each way in order to maintain scheduled itinerary - this was a bit uncomfortable, but we dealt with it to maintain our desired visits to the rainforest.
Dale M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately I did not have to use the plan so it's difficult to rate.
Michelle H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Amazing trip and experience. Very well planned and organized, thank you for every bit of hard work and efforts in bringing this event together. So happy to be included and able to participate. The one bit of feedback would have helped me pack differently is knowing we can leave behind clothing that may be useful for the community. I had a few things to leave behind but could have delivered more if that's something the villages need. Much gratitude to everyone involved!!
Michele S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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