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The trip included a
cruise
tour
Generali Global Assistance
Premium
Due to a tragic medical situation with my sister (who is in a coma) I had to cancel my trip. Generali helped me with the cancellation fee with minimal hassle and an easy process. When one is grieving, such kind assistance is extremely valuable. I will definitely buy this plan again. At time of purchase, it was the best combination of benefits for the money, which is why I chose them.
Julia D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha FourezGenerali Global Assistance
We are sorry to hear about the circumstances surrounding your trip cancellation. Thank you for taking the time to leave us a positive review.Jul 15,2024
Generali Global Assistance
Standard
CS reps on the phone were friendly and most of my claims were processed promptly. However, I was not able to get my air ticket change fee reimbursed as the reason was due to "airline unable to crew flight attendants", which although an inconvenience to me was not a qualified reason for my claim.
Hwee Sian G. would
recommend this plan to a friend or relative.
10 of
10 people found this review helpful
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