We are only showing ratings that have a written review.

Sort by
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Silver
Great & excellent customer services. Big thank you to Oliver for initiating my claim right at our call and to Leticia Negreiros for processing it promptly. We have received our claim payment within the promising time.
Thank you and thank you.
Best to you all.
TEDDY L. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Jun 21,2017
The trip included a
cruise
AXA Assistance USA Gold
Put in a claim for reimbursement of medical expense incurred with our ship's doctor. Filled out all forms and within a week or so received a response that my claim was processed. I received the check within 2 weeks. I could not be more pleased.
gail w. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.