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The trip included a
cruise
tour
John Hancock
Bronze
Claim processing has been terrible. It seems like the whole point is to get you to give up so they don’t have to pay. Extremely dissatisfied
Madison M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
John Hancock
Gold
My flight was cancelled and no flights were available for this and the following days. I didn't get any refund from airline for the cancelation because it was connected flight. We rented a car and drove 16 hours to get home next day. I filed the claim and got a full refund for car rental and other expenses on the way back. Claim was paid within 2 months. I would use this insurance again.
Olga K. would
recommend this plan to a friend or relative.
7 of
10 people found this review helpful
John Hancock
Gold
This is the second time I've purchased this plan for travel coverage. On both trips we've had a claim and both times the claims were processed in a timely manner and to my full satisfaction.
Marvin Edward F. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
Had to cancel a vacation and process a claim due to unexpected hip surgery prior to the Inca Trail / Machu Picchu trek. Received a full refund for my trip promptly!
Genevieve H. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
The trip included a
tour
John Hancock
Bronze
My claim was a little unusual, but people were very understanding and fair when processing my claim.
Judith J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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