Travel Insurance Reviews for GoReady

I did have a small medical issue while in South America. I paid for the care I received and then filed a claim once I was back home. I sent all the required information to the insurance company. I had to call to follow up as they did not acknowledge that they had received my information. I am to receive my check later this week for the cost of the medical care I received. My only comment would be that it would be nice to receive an email saying they received my claim and that it was being processed.