Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I had an accident and was unable to travel. Travel Insured International representatives were courteous, helpful, and expedient with my claim. From the time all documentation was received, until the company issued a direct deposit from my claim, the process was very, very professional and speedy. I am planning to travel again in the spring and will definitely insure my trip with Travel Insured International.
Stephen S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Had a cruise leaving from Lisbon in September 2024. The cruise line needed to change the departure to Malaga, Spain several weeks before the cruise due to a strike. I filed a claim for the increased cost to change my flight (itinerary change) at the last minute, but the change was "before the start date of the insurance", so it was not covered. It is a loophole in the insurance coverage for itinerary change, as it would not cover travel cost change regardless of the start date - it was only for costs associated with activities (tours).
Marc S. would not
recommend this plan to a friend or relative.
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Nov 06,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great coverage, no need to file a claim but watch for traffic while in GB.
James C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I wanted the comfort of knowing that we had insurance for any health care needs while away from the USA. The cost and coverage was what we needed. I am glad we did not need to file a claim.
Rebecca E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We filed a claim. Our questions were answered promptly. The full amount of the claim was paid. Excellent service.
Joel C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We had to cancel our cruise because I was having back issues, requiring back surgery. We bought the plan in time for the preexisting condition waiver to be in effect. I filed the claim on August 8, 2024 and finally received payment on October 18, 2024. We are pleased that they paid the claim, but they did not pay promptly. I'm just happy they paid, finally!
Donna A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I am a reasonably intelligent human being. I was under the very distinct impression that while I was in London, if I became sick that I could see one of your providers. It was the main reason I purchased the plan.
I became ill.
I was wrong about this plan. I was required to find my own doctor and pay any doctor or hospital bills myself. Then later, make a claim for reimbursement.
I became ill.
I was wrong about this plan. I was required to find my own doctor and pay any doctor or hospital bills myself. Then later, make a claim for reimbursement.
Theodore G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
Oct 23,2024
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
Had to claim for delayed baggage and the cost of buying next day clothing. Claim form was easily completed online with scanned receipts and baggage delivery info and a check arrived within a couple of weeks, no quibbles.
Linda R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Most reviews are just people saying they felt secure knowing they had insurance, but never actually filed a claim so that’s not really a legitimate review in my opinion because you don’t have the experience of what happens when the company is held to fulfill its responsibility. I did file a claim so I can report on this with certainty. Overall, I was satisfied with the result. My only complaint is that they drug their feet quite a bit on processing the claim. After submitting the documents, including all of the receipts for everything, I didn’t hear from them for over a week. I emailed them and they said that it takes time to process the receipts. Then they said they needed me to submit more documentation including emails from hotels and my credit card statement showing the purchases, even though I had submitted receipts with my name and last four digits of my credit card number on them. I don’t know why they needed two different proof of purchases for the same purchases, especially since the cash purchases didn’t require anything other than a receipt. Seemed like a delay tactic or a beaurocratic move. After I went through the trouble of printing out my credit card statement and emails and scanning and uploading them. I didn’t hear back for over a week again so I finally had to contact them and ask what’s going on. They said to allow up to 15 business days (3 weeks) to review. This was a cut and dry claim due to the global IT outage. It should not have take so long to resolve in my opinion. They ended up approving everything except for the hotel stay that I missed due to the outage. They said that only travel expenses booked before I had left for my trip were covered and anything booked while on the trip was not and since I booked this hotel while on the trip it wasn’t covered. Seems sus to me but I accepted what they offered. They paid by check through the mail and cannot do payment with technology from this century such as PayPal or direct deposit. All told, I began the claim in August and was paid out in October. Due to the snails pace processing time, bureaucratic red tape and that I had to follow up with them just to get any information. I probably would not use this company again.
Timothy G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Bronze
The plan covered my trip and paid when I had to cancel. Communication with the company was difficult. I used their online form to start the claim but then the site would never allow me to upload neccessary documents. When I asked for help with this I got no response. I had to attach and email everything and this was cumbersome. Several times I was told they needed the information again, sometimes as often as three times, which required more emails. I got the distinct impression they were trying to wear me down. However, eventually they did pay the claim. I was also surprised to find that they outsourced the claim to a third party. I did not deal with them directly.
Dianne H. would
recommend this plan to a friend or relative.