Had to claim for delayed baggage and the cost of buying next day clothing. Claim form was easily completed online with scanned receipts and baggage delivery info and a check arrived within a couple of weeks, no quibbles.
Linda R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Can't recommend it one way or the other because we didn't have to use it, but I can say that the price was reasonable, the purchase was easy, and the coverage fit our needs.
Mark I. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had to cancel our trip to England when my wife was required to stay for a work audit. Once I submitted the claim we promptly received our payment in about 2 and a half weeks. I couldn't be happier with the World Trips Atlas Journey Preferred plan and I would highly recommend it to anyone!
Kevin S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Hello and thank you for your feedback. We are sorry to hear that you did not have the best experience with us. It looks like you requested to not be contacted regarding your review. If you would like to speak with someone on our team, please email us at [email protected] with your name, policy number, and a reference to this review. We will be happy to assist you. Thank you.
It was worth getting insurance for the piece of mind it gave us traveling in a foreign country. One person in our group had her flight cancelled the morning she was to leave. Her insurance will pay for the additional night lodging and other expenses incurred as a result of the cancellation.
Paul E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I purchased this trip in case my uncle passed and we needed to cancel our trip. Unfortunately, he did, but it didn't affect our vacation. Then my child's mental health began to decline rapidly and she ended up being hospitalized. Since we canceled a portion of our trip while we were researching mental hospitals rather than waiting to cancel until after she was admitted, they denied our claim, stating the policy was not "in effect" since we canceled that portion of our trip too early. How convenient for them! Beware - make sure you cancel your trip from your hospital bed!
Charlie R. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Hello Charlie. We apologize for any inconvenience you may have experienced. It looks like you have requested to not be contacted regarding your review. If you change your mind, please email us at [email protected] with your name and policy number, along with a reference to this review. We will be happy to assist you. Thank you.
I was very pleased with the plan and customer service. My phone calls were promptly answered with good explanations for my questions. I was also really pleased that I received my check so quickly after filing my claim!
Stacey M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Previously, I took out insurance with Seven Corners, and I felt better that they provided a mobile application because we were traveling with a cruise line, and the idea that I could easily refer to my policy and even file a claim on my cell phone was satisfying. When I purchased WorldTrips Atlas Journey, no such service existed. In today's world, this is a real outpoint. We are becoming increasingly reliant on AI and cell phone apps, so it was disappointing to discover after my purchase that I would not possess that facility.
Darlene N. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
My wife and I purchased the World Trips Atlas International plan for our recent trip to Europe.
The good news is that we did not need to use or file any claims for reimbursement for medical or travel expenses. Therefore, I have no idea how responsive the plan would have been in our time of need. Hopefully, if we had needed the services of the plan or had filed a claim all would have been as expected.
David G. would
recommend this plan to a friend or relative.