Travel Insurance Reviews for Generali Global Assistance

Great coverage, no need to file a claim but watch for traffic while in GB.

Purchasing travel insurance gives peace of mind if any issue arise during your holiday. We did file a claim in December 2023 when our flight to Europe was delayed due to snow. The claim was handled with care and reimbursement was made quickly and efficiently.

Cannot comment on the coverage because we did not have to use it. Happy about that. But, the cost and the company's rating were the reason I picked them. So much better than the insurance offered through my travel agent.

Yes, good customer service although some representatives don't explain the details but the last representative was the best representative that explained detail coverage who helped me last- dated 09/05/2024 for my trip on 09/08/2024. Very thankful for your accessibility, plan coverage and quoted price. Thank you.

Did not have to file any claims, so there isn't any relevant feedback.

I purchased the coverage, but thank God we did not need to file a claim.
Comforting knowing we had it available if needed!!

We had a hiccup during planning that resulted in a date change. That was easily resolved. We then feared another issue as flights were delayed and the possibility existed for dominoes to fall. We were relieved to know we had the coverage. One of the passengers on our trip had a health scare that required departure from the group. That solidified for us the value of having the insurance. Thank you.

I called for emergency assistance (24001140094) on August 5th at 10pm as a group of us were left standing at the JFK AA gate and missed our 5:30pm flight. We were put on standby for 11pm after waiting at AA customer service for 3 hours. Never made the 11pm flight. AA gave no vouchers. I was sent hotel info from Generali. Later Generali sent me a strange (24001140094) invoice for a Train to somewhere???
As I sent a note to Generali on August 9th, I could not provide receipts for what was planned by another couple. I keep getting canned notes back to send receipts. I guess there are no workarounds or a person to help with my situation.

Excellent Thank you

Generali was wonderful. I fell and fractured my pelvis on the first day of my trip. They were quick to respond to my call for help and when I was released from the hospital they made all the arrangements to get me home. The arrangements were from the hospital to and through the airports and from my final airport to my home. I would definitely use them again and highly recommend them to others. They even covered the expenses of my traveling companion to help see me home.