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Generali Global Assistance
Preferred
Came down with covid and also a secondary infection.
I call a representative who initially called back but I was being examined by a doc and asked to be called back.I was never called back even after reaching out a view times..I have now incurred doctor bills and lodging I lost and had to pay out of pocket ..This company failed to provide me with coverage I paid for..
I call a representative who initially called back but I was being examined by a doc and asked to be called back.I was never called back even after reaching out a view times..I have now incurred doctor bills and lodging I lost and had to pay out of pocket ..This company failed to provide me with coverage I paid for..
Terence B. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Generali Global Assistance
Standard
It was a little bit expensive for our ages but it was a good travel plan and worth it. The country we traveled required a travel insurance and we had no problem presenting our insurance. We felt safe that we were insured to cover any eventualities that could ruin our vacation.
Roland R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I've used the service several times...
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
Kevin P. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
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"We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. The plan you purchased includes a variety of covered events under which we can provide coverage if a covered event interrupts your trip. Unfortunately the Trip Interruption benefit does not cover interruption due to civil disorder. However if reasonable expenses were incurred as a result of a trip delay there is potential Trip Delay benefits coverage and we recommend you submit a claim for consideration at csaclaims.com. Please contact us at the number or email provided above if you have additional questions."