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Filed claim
The trip included a
tour
Travelex Travel Basic
Didn't need to file a claim but was glad to have had the protection.
Howard S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
The price was right, and customer service was excellent. I liked the automated e-mails that confirmed coverage and offered the link to file a claim. The trip was fine, and we had no claim. As you read other reviews, make sure claims are being paid! Those reviews are more important than this one. When I picked, I liked what I saw from people who had claims.
William G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Did not have to use the insurance, but felt safer by having it.
Edwin W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
I have bought the Travelex plan about 20 times in 2021. The price was right for the coverage. HOWEVER, in 2022 there is a 21 day advance purchase restriction and I rarely know my trip details 21 days in advance. I have been buying other plans in 2022 when Travelex is not available.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. Please see the response provided by Travelex below:

    "Thank you for providing this feedback. At Travelex, our goal to provide valuable travel protection is at the heart of everything we do.

    Based on current travel trends Travelex Insurance Services, Inc. “Travelex” and our underwriting partner Berkshire Hathaway Specialty Insurance Company “BHSIC” have reduced the number of days policies must be purchased prior to departure from 21 days to 14 days.

    Effective March 4, 2022, the 14-day purchase requirement applies to new enrollments for the Travel Basic and Travel Select plans.


    For those customers looking for travel protection and are departing within 14 days, the Travelex Flight Insure and Flight Insure Plus are plan options offering simple flight protection and some post departure coverage for a reasonable cost. The 14-day purchase requirement will not apply to the Travelex Flight Insure or Flight Insure Plus plans.

    Thank you again, we appreciate your past business and hope the less restrictive 14-day purchase requirement will provide more travel protection options for your trips."
    Apr 07,2022
Travelex Flight Insure
I have bought the Travelex plan about 20 times in 2021. The price was right for the coverage. HOWEVER, in 2022 there is a 21 day advance purchase restriction and I rarely know my trip details 21 days in advance. I have been buying other plans in 2022 when Travelex is not available.
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. Please see the response provided by Travelex below:

    "Thank you for providing this feedback. At Travelex, our goal to provide valuable travel protection is at the heart of everything we do.

    Based on current travel trends Travelex Insurance Services, Inc. “Travelex” and our underwriting partner Berkshire Hathaway Specialty Insurance Company “BHSIC” have reduced the number of days policies must be purchased prior to departure from 21 days to 14 days.

    Effective March 4, 2022, the 14-day purchase requirement applies to new enrollments for the Travel Basic and Travel Select plans.


    For those customers looking for travel protection and are departing within 14 days, the Travelex Flight Insure and Flight Insure Plus are plan options offering simple flight protection and some post departure coverage for a reasonable cost. The 14-day purchase requirement will not apply to the Travelex Flight Insure or Flight Insure Plus plans.

    Thank you again, we appreciate your past business and hope the less restrictive 14-day purchase requirement will provide more travel protection options for your trips."
    Apr 07,2022
Travelex Flight Insure
I would not hesitate to use again and will. Compared to one of the bigger flight insurance companies plus one other they couldn't even come close to the Quality I received from insuremytrip . thank you
Nicholas V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Great plan, exactly what I needed. I have used this plan a dozen times over the last two years.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
It seemed that this plan would work for our trip, fortunately we didn't have to use it.
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
The online estimate form was confusing to me as it asked for information not relevant to what I was looking for and I had to call twice to get a better understanding but ultimately I was satisfied.
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure Plus
This was such an easy process, and the plan included a couple of things that I hadn't considered and found needed and very helpful in insuring I got what I really needed. I'll be back!
Jacqueline L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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