One purchases insurance with the hope it will never be used. So it was that I purchased travel insurance numerous times without ever filing a claim. My luck finally ran out, as my wife required surgery just a couple of weeks before a scheduled three week trip to Vietnam and Cambodia. The problem was related to a pre-existing condition. Fortunately, the insurance had been purchased with that coverage in place.
The folks at April were great. They emailed the claim forms within minutes of my telephone inquiry. The paperwork was actually less complicated than I had expected. I received a notice of approval about three weeks after the completed forms were received, and a check in full payment of the claim about a week after that.
I'm sorry my wife was taken ill and that we didn't get to experience that journey. Those are losses that really can't be replaced, but at least we didn't lose thousands of dollars on top of everything. I am grateful to April and will very definitely purchase insurance from them again for future travels.
Bottom line: Highly recommended; they came through as promised.
Alan P. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.