Travel Insurance Reviews for Crum & Forster - Travel Insured International

Everyone should travel with this insurance. We had problems with a very uncooperative airline. But these people took care of things. Thank you!

We missed our scheduled connection at CDG by 8 minutes. As a result, our flight to NAP was delayed 12 hours. We filed a modest claim along with required supporting documentation for the extra costs (~$150) we incurred due to the long delay and our full claim was paid within thirty days of submission. While the insurance contract contains many limitations and exceptions, and the supporting claim documentation required was not insignificant, we would recommend this travel insurance company based on our positive experience. They are a reputable business.

I just received the check this week. Processing the claim took way too long.

Due to a medical emergency the day I was to leave, I was unable to make my trip. I contacted Travel Insured International right away to learn what information they needed for me to be reimbursed for my trip cost. I sent in all the information and waited ... and waited ... and waited. I got no reply that they had even received my documentation. I called them and was told they had received it, but that it would take up to 15 business days to be processed. I had already been most of that. I called back in a few days and was told they were waiting on information from the agency I purchased my trip from. I contacted the agency, and they had NOT received any request for information. Another call back to C & F TII and I told them the agency had not received a request. A few days later, the agency contacted me that they had received a request with a plan number, but no name was attached to the request and they had to ask me if that was my claim. They promptly sent the information to C & F TII and copied me on it. I contacted C & F TII again to see if the information had reached my file. I was told it had not and that it might take 5 - 10 business days for it to do so. I started calling back every other day to check on my claim. I guess they finally got irritated with me and just processed my claim and sent me the money. It is ashamed that I had to do all the follow-up to make this happen. My airline miles were credited back to me with just a phone call (10 minutes). Royal Caribbean credited back three excursions that I paid for in advance, but did not take (because I didn't make the trip) within 3 days. Another small policy I had through American Airlines with Global Alianz responded within 2 days and made a payment immediately. I was very unhappy with the service I received from C and F Travel Insured.

Part of our return flight was cancelled due to an airport worker strike. Rebooking to arrive back before we had to return to work cost an extra fee from the airline. C&F Travel promptly sent us a check to cover the trip interruption costs. I would purchase the same policy again!

They want to make a claim against my home owner's insurance rather than covering the items that were a part of the policy.

The best policy and the best insurer on the market. Handled the claim promptly and professionally. Claim was paid in less than one week.

Unfortunately we had to cancel our trip 1 week prior to departure due to injury. C&F was very easy to work with and received a speed response and check. Less than 3 weeks from filing to approval. Claims, followups and progress checks can be done on-line. We will use C&F again on our next trip.

Had a 3rd party liability claim. Spilled some hot wax on expensive table and patio tile. Was told this is not covered

Very reasonable in dealing with the claim, and I have had to submit claims twice with this company- and all was perfect. A great product and very fair (and much better than what the tour company will offer you!)