We are only showing ratings that have a written review.

Sort by
Filed claim
AIG Travel Travel Guard® Preferred
AIG was more concerned with not paying for my accident than anything. I spent a exorbitant amount of time while recovering and was constantly being asked to send information that I had already sent. I sent hospital records and personal receipts every time medical services were used. Very dissatisfied and disappointed with after care. Never again.
Floyd Lamar E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Platinum
When I was in Bangkok I was told that I would be reimbursed for the expense of all the material you wanted faxed to you. In the final settlement, the cost of faxing was rejected. I do not think this is fair to me.
Barry P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your comment on your claim. We did confirm with AIG Travel Guard that they do not reimburse for the cost of faxing claims documents.
    Feb 12,2016
    • RicardoF
      Photo
      Carol - You did not address his issue that he "was told" that he would be reimbursed. How is one to know what is covered when an agent on the phone says otherwise?
      May 22,2018
Show reviews per page.