The trip included a
cruise
Generali Global Assistance
Standard
not easy to reach office when out of country by cell phone and not easy to find a land line to call collect.
bags arrived late and I assume that if we had to buy clothes we were to have purchased them and then send you receipts upon our return? since I have not had to use the policy I am not sure how satisfied I would be.
bags arrived late and I assume that if we had to buy clothes we were to have purchased them and then send you receipts upon our return? since I have not had to use the policy I am not sure how satisfied I would be.
Sheryl A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Your website provided good clarity and comparison data to enable me to get the proper coverage for our trip. Although it is an added expense, it gave me good peace of mind during the trip.
Larry W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
While we were in Spain, my husband's wallet was stolen and immediately someone began using the credit cards. Along with notifying the credit card companies, I called CSA to see if there was anything further I should do. The woman who took my call didn't seem to know and transferred me to what turned out to be the main menu. I gave up. It seems that CSA is not particularly helpful in this situation and that I could handle it myself.
Susan L. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I thought this was a good travel plan. Luckily I didn't need to file a claim, so I can't comment on that.
Sandra F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My wife and I traveled to six countries from a cruise ship. The trip went well except the cruise ship did not depart from port because of bad weather.
I would do business again using CSA Travel Protection Custom plan.
I would do business again using CSA Travel Protection Custom plan.
Scott M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Did not need to collect on insurance. We had a great vacation with no interruptions or difficulties.
However there were many potential close calls and we were happy to have the insurance.
We will insure at least two more trips in 2017
Thank you
However there were many potential close calls and we were happy to have the insurance.
We will insure at least two more trips in 2017
Thank you
Michael W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I got very sick on a Transatlantic cruise and had to go to Medical. My health insurance took 5 months to deny my claim. I then sent all the required paperwork to CSA and they processed and paid my claim in a month. I just purchased insurance for our next trip from CSA.
Tracy K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
How could I review the insurance plan if a claim wasn't made...
Peter C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Was never needed but it gave us peace of mind to have it.
James B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Although we didn't need to use the plan, I felt protected and comfortable knowing that we had coverage.
William L. would
recommend this plan to a friend or relative.
You had the following coverage under baggage delay on your CSA Custom plan:
'We will reimburse you, up to the amount shown in the
Schedule (200USD per person), for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
is delayed for 24 hours or more during your Trip. We will
reimburse you up to the amount shown in the Schedule
for expenses incurred during your Trip to locate/track your
delayed Baggage, and to retrieve your delayed Baggage
or to have your delayed Baggage delivered to you. We
will also reimburse you for the cost to launder your clothing
during the time your Baggage is delayed.'