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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Dominican Republic rated Generali Global Assistance
4.52 out of 5
206
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Everything went Ok in this trip Though in my previuos trip I got an illness and with Globali went perfectly Ok.
Carlos M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We greatly appreciate your endorsement!
    Nov 18,2024
The trip included a
cruise
Generali Global Assistance Standard
It is all peace of mind. You want your vacations to go perfectly, but there is no such thing. But knowing we are covered makes all the difference. Thank you.
Mary R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance 5 stars - it's wonderful to know our efforts helped your travel experience.
    Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not have any problems during my trip, so I did not have to use my insurance.
But I am happy with plan I purchased. It is worth it to have peace of mind while one is on vacation.
Alexander D. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback! We are pleased to hear that you enjoyed your travels.
    May 22,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not file a claim. The coverage seemed fine but the cost of all these plans have gone up!
William E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback. The calculated cost depends on a variety of factors including days to departure. If you ever have any questions about pricing, you can call us at 800-348-9505 and one of our dedicated customer service team members will help you.
    May 07,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Having not filed a claim and not knowing how the customer service would have been for filing a claim, I can't say whether I would have been satisfied. I would have to go through that process in order to know the full service level.
Darwin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we take the claims process very seriously should you ever need to file a claim in the future, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use. Just give us a call at 800-874-2442.
    May 02,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Customer service was very knowledgeable and easy to work with. This is a great way to purchase travel insurance.
Tamlia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
thankful we didn't need to use it . I did appreciate the peace of mind it gave me. Only gave 3 stars in the categories that were n/a on this trip
Pamela Quinlan V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Looking forward to my next opportunity to purchase a travel insurance policy
Anthony S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I feel much more comfortable when I have decent insurance coverage when travelling. One less thing to worry about.
Nick C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Very expensive, but necessary, in case of a problem.
Ann P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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