Travel Insurance Reviews for Nationwide

Filed a claim because the airline cancelled our flight due to weather. Even though I had the email from the airline claiming the weather cancellation, Nationwide is doing everything in its power to make me show more proof that the flight wasn't cancelled. Very poor service from this company and will not pay the claim even though I have the proof. Shame on them for not paying the claim.

We were not able to go on the trip because my wife had a stroke. I got everyone except for one chintzy hotel and one in-country airline that canceled for no charge or refunded me. I'm asking for less money than I paid for the policy. They keep asking me for more and more detailed documentation. I have a feeling they are going to deny my claim.

Flight was delayed from Cartagena to Miami resulting in our missing our connecting flight home to Philadelphia. We had to pay for a hotel room in Miami that night. Submitted a very modest claim for a hotel room for less than $100. Was even able to obtain a written letter from AA verifying that our flight had been delayed. Nationwide has not been responding to my inquiries a month later. Claims processing is apparently backed up. Insuremytrip.com, which is always responsive, indicates processing is taking 90 days. To me that is so far below any reasonable standard of customer service, especially for such a simple and small claim, that I would not use this insurer again.