Travel Insurance Reviews for Nationwide

We had to cancel our cruise due to my wife's illness. Once I got all the paperwork properly filed, they paid our claim in full just 17 days later. We were pleased that we did not have to put up with a long ordeal of questions and justifications.

It took about 2 months to receive any refund. After the two months we received a check that did not cover our expenses. We called again and they said they would re-review. After that they said they would send us another check. Why was this necessary? Did they think people would not take the time to fight it. We were stuck in Jamaica for hurricane beryl and some stuff wasn't approved because we didn't have something saying that we were quarantined.

Never made cruise because of flight cancellation. Found out that is not part of coverage for claim. If you do have covered claim you must go through hoops and garner mounds of paperwork to satisfy insurance company

Our baggage was lost in route on our insured trip from Phoenix to Bangkok. I provided all of the required documentation to Nationwide within a week from returning home. Nationwide sent an email stating that they approved my claim and sent a check on 6-12-24. Today is 8-4-24 and I still haven’t received the check. Nationwide has not responded to any correspondence since they claimed to send the check. I would not recommend!

I always purchase travel insurance, and have had 2 minor claims that were quick and efficient.This time the claim was substantial as my husband had urgent surgery 2 days before the trip, and was medically unable to travel. Nationwide made the claim process easy, as long as I had the receipts and cancellation fees. Reimbursement took less than 1 month. I will continue to use Nationwide in the future!

It was a bit of a fight to get our small claim paid but after numerous mailings and emails, we got paid.

We had to cancel our cruise due to an illness in the family. I submitted my claim. They responded back in a timely manner requesting additional receipts. I sent those in and received a check in the mail in a week. Very pleased.

I filed a claim for lost/damaged luggage and a missed port on our recent cruise. I sent in boatloads of documentation only to be DENIED. I won't use this insurance again.

Due to an unexpected medical diagnosis and procedure a few weeks before our trip, we had to cancel our cruise vacation. In the many years we've travelled and purchased insurance, this was the first time we ever had to file a claim. We had to file the claim which entailed providing documentation from the doctor as to medical condition, cruise purchase receipt, and proof of cruise cancellation. We were reimbursed in full from Nationwide within 3 weeks from the time we filed the claim. I'm grateful that we purchased the cruise insurance from Nationwide and hope to in the future be healthy to again take the cruise - and would again purchase insurance from Nationwide.

First of all we bought a travel insurance plan. Through insure my trip with nationwide travel. Our flight was canceled and had to rebook with carrier and had endless delays. Finally got to the resort 36 hours later. Lost over a day with resort and airline. Tried to extend a day but no flights available. Had a nonstop ticket and had to book with one stop and travel through florida. We got back and filed claim with nationwide travel insurance. We submitted paperwork and resubmitted again. We just got a response. Denied claim. Stated that we were denied because operational delays and losing a day at the resort are not covered. Why did I buy travel insurance. That it what is used for. I know this won’t be published. Will not use this company again.