The trip included a
cruise
GoReady Insurance
Choice
It took almost 4 months for them to pay our medical claim, however they did pay it in full. Their follow up was not good during the claim process and I had to keep going back to check on progress. All in all, I guess I would recommend them.
Randy W. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
tour
GoReady Insurance
Choice
I purchase insurance on all my trips, but in the past I have only had a few small claims. All which were handled nicely.
30 days before my trip to Israel I fell and broke my ankle in 2 places. It was awful cancelling the trip.
But after filing out the required forms I received a full refund check within a month. The trip cost which was refunded more than paid for the insurance costs of my trips over the past 5 years.
It was easy and fast.
30 days before my trip to Israel I fell and broke my ankle in 2 places. It was awful cancelling the trip.
But after filing out the required forms I received a full refund check within a month. The trip cost which was refunded more than paid for the insurance costs of my trips over the past 5 years.
It was easy and fast.
Pamela H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
GoReady Insurance
Choice
Our cruise was cancelled due to bankruptcy of the travel agent. Insurance did not cover it. We did not go on the cruise and none of our out of pocket expenses were covered. Insurance was worthless. Claim was denied. Never thought this would happen and didn't realize until it did that we were not covered. Would at least have expected to get a refund for not using the insurance. We realize now that travel insurance does not cover a lot of potential situations. Read the fine print.
James K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
GoReady Insurance
Choice
We cancelled a trip to Bali due to the impending eruption of the volcano Mt. Agung. Although the actual eruption did not occur until after our scheduled trip, red-flag warnings of imminent eruption were posted by seismologists and thousands of residents were evacuated from the blast zone near the mountain. Not wanting to expose ourselves to the risks of poor air quality and being stranded due to potential airport closures, we cancelled the trip. April Travel reimbursed us for all lodging and flight cancellation fees.
Jonathan B. would
recommend this plan to a friend or relative.
The trip included a
cruise
GoReady Insurance
Choice
We had to cancel our trip due to a very serious health issue. At that point we had only paid the deposit but it was fully refunded in a timely manner. The people we communicated with were very understanding and helpful.
Catherine B. would
recommend this plan to a friend or relative.
GoReady Insurance
Choice
The service at April Travel is excellent. The agents are eager to help you when things go awry on your trip. It was easy to file my claim and it was settled promptly.
Heather T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GoReady Insurance
Choice
CANCELLED THE TRIP AND FILED A CLAIM, WHICH THEY SAID WOULD TAKE 45 DAYS TOOK ABOUT 35 BUT THEY DIDN'T QUESTION MY SUBMITTLE AND I WAS PAID IN FULL. BASED ON MY EXPREIENCE I WOULD USE YOUR SERVICE AGAIN! NOT THAT I'D WISH TO CANCEL ANOTHER TRIP BECAUSE MY WIFE WAS TOO SICK TO TRAVEL. THANKS
JAMES B. would
recommend this plan to a friend or relative.
GoReady Insurance
Choice
Never ever buy from this company. We had a horrible experience with them.
Rita M. would
recommend this plan to a friend or relative.
-
Carol
We would first like to thank you for your business with InsureMyTrip. We can see that you have purchased many plans with us over the years. We also appreciate your feedback on your claims experience with April and are very sorry to hear that you had such a terrible experience. While we cannot discuss the details, we can confirm that we have removed them from our website and are no longer selling their plans.
We also wanted to let you know about our customer advocate program. If you ever run into trouble with a claim in the future, please contact us early on so we can assign an advocate to assist you. Although we do not process claims, we can step in to provide assistance and ensure that your claim is processed as quickly and efficiently as possible.
Since your claim has been finally resolved, we will not assign an advocate. However, please do not hesitate to call us for assistance next time you purchase. Thank you again for your loyalty to InsureMyTrip and for taking the time to provide us with your feedback.Feb 26,2018
GoReady Insurance
Choice
My husband got sick while we were in the Cayman Islands. We contacted April and we quickly were provided info about where to go for treatment. They contacted the facility and sent a guarantee of payment to the medical facility and told the facility we would be coming. The facility also was very nice and very clean. We were very pleased with the trip insurance.
Janet M. would
recommend this plan to a friend or relative.
The trip included a
cruise
GoReady Insurance
Choice
Submitted a claim for $140 for travel delay incurred during the trip. Claims are handled by a third party company and it took 45 business days to receive payment. A little too slow for my taste.
Russell B. would not
recommend this plan to a friend or relative.
We are sorry to hear that you had to cancel your trip. Financial default coverage will cover the unforeseen bankruptcy of an airline, cruise line, or tour operator. Sadly, the policies on our site do not include Travel Agents under this coverage. For Cancellation due to this reason, a policy that included Cancel For Any Reason would be needed.
There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.
Please feel free to contact us when planning your next trip. Our licensed agents are able to provide recommendations to you based on the concerns you have. Our office is open 7 days a week and can be reached by calling 1-800-487-4722.