Travel Insurance Reviews for TravelSafe

I had to file a claim, as our entire cruise and flights were canceled due to the hurricanes that hit Texas in the summer of 2017. The initial response with the insurance company was excellent, then it became more and more slower. Unfortunately I had to call them back two times to ask about the status of my claim, as it was 'under review/pending' for nearly 2 1/2 months. After the second time I called asking a status check, I was able to untimely get my claim settled; I was reimburse 100% of what I asked for, so for that, I give them 5 stars. 3.5 stars for their slow responses, but with all the insurance claims being processed, I suppose I understand. Overall, satisfied, but a slower claim waiting time. I would use again.

We had our first claim this year because of Hurricane Sandy. We were delayed in leaving and lost just 1 day of our prepaid trip. I talked to representatives before we left. I must have called a couple times a day just because I was nervous and talking to them about my policy and trip eased my mind. Upon returning I gathered all of my information and filed my claim. It was handled as promptly as could be expected. It took about 6 weeks for the entire process but considering there was a hurricane and I am sure the claims were coming in left and right I am pleased with the outcome.