Travel Insurance Reviews for Nationwide

It took about 2 months to receive any refund. After the two months we received a check that did not cover our expenses. We called again and they said they would re-review. After that they said they would send us another check. Why was this necessary? Did they think people would not take the time to fight it. We were stuck in Jamaica for hurricane beryl and some stuff wasn't approved because we didn't have something saying that we were quarantined.

My friend and I purchased the insurance. My friend died and the amount of paperwork to file a claim was ridiculous. I was able to get refunds for my friends family for the flight from the airlines, not from Nationwide, didn't even want to try and tackle that paperwork. I was able to find a friend to take my friends place on the Cruise. The insurance was useless. Plus Nationwide would not even consider refunding my dead friend's insurance. She didn't need it when she was dead. All I got was, "it's nonrefundable" Thanks for the sensitivity.
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?

Good coverage from a name you can trust!

Consumers Beware - Do Not Purchase this Company Plan. Before you make your decision - read their policy carefully!!!
The Plan I purchased includes coverage for trip delay at $150 per day - which by default, in all other insurance companies I used in the past - covered the unused part of your prepaid expenses (with a maximum daily limit). However, Nationwide Mutual Insurance Company does not cover that and does not explain that in their policy before you purchase it. My flight was canceled and I made it to my destination 24 hours later. I filed a claim due 24 hours delayed arrival to my vacation, but my claim was denied. According to their rules, they only pay for the additional expenses that happened due to the delay, and not the lost unused portion of you package. The way I see it - it is a highway robbery. I had similar situation before with other insurance companies, and even though I did not get the amount I actually lost by prepaying, I did get their maximum per day that was described in the policy. I do not recommend this policy to anyone and will never buy coverage from Nationwide Mutual Insurance company again.

We were to leave in the morning to travel to Miami for our cruise, my mom had to go to the ER and passed away with an aneurysm. The cruise line refunded the port fees, taxes and in room items, we had purchased, but not the $2000 in fares. Nationwide sent me the forms and I was able to get the information back to them within a week. The claim was processed and we were notified by secure email that our claim would be paid. Less than a week later, we received the checks for the amount. I will buy insurance from now on and from Nationwide!

We had to cancel due to a family emergency 3 weeks before our trip. We could not have been more satisfied with the help and response we received from Nationwide. Our claim was processed quickly and easily. I would recommend them and in fact, will use them again in the future for our travel plans.