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Berkshire Hathaway Travel Protection
ExactCare Value
I was happy with the plan when we bought it, thus the first two items on the survey are positive.
I fell during the trip and called the insurance number. So, I'm in pain with my damaged foot. My last name is unusual (in that not that many people at all have it), and I had the policy number. All I got from the person I was talking to on the international call was that she could not bring up my file if I could not give her the CONFIRMATION number of the policy. So frustrating. I ended the call and fended for myself.
I fell during the trip and called the insurance number. So, I'm in pain with my damaged foot. My last name is unusual (in that not that many people at all have it), and I had the policy number. All I got from the person I was talking to on the international call was that she could not bring up my file if I could not give her the CONFIRMATION number of the policy. So frustrating. I ended the call and fended for myself.
Rosemarie K. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
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Michelle A
Thank you for your review. We have shared your review and experience with Berkshire Hathaway. They offer their sincerest apologies for the frustration during your tough time. The agent is being coached to ensure this does not happen again. Please feel free to contact us at 800-487-4722 if you have any questions or concerns.Jan 15,2020
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