Our plane was canceled and it took two days for United to rebook us to Iceland. We had trip interruption. The policy paid for just one of us, at $3,579 a person. Don’t know why we didn’t get the money for two of us. Would not recommend. We used them when we travel, but never filed a claim. They were terrible.
Jennifer A. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Our Customer Experience Department would like to learn more about your review. Please email us at [email protected], so that we can further assist you. We hope to hear from you soon!
Generali cancelled my insurance 5 days before departure. No reason given. The only thing good I can say about them is that they refunded my premium immediately.
Patricia P. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback, Patricia. We apologize for any inconvenience. Our records indicate that only the duplicate policy was cancelled, and you do have an active policy with us at this time. You should have received an email from our Customer Service team with additional information regrading your active policy. If you have any questions, please contact us at 800-348-9505 or via email at [email protected]
Worst trip ever ... two day delay in departure, lost luggage, minor medical expenses due to flu ... Generali did a great job processing the claims and remuneration was quick. Would definitely use Generali again!
Clark M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Not sure how to review something that I didn’t have to use. I do feel your company policies are less expensive but then I feel the industry is gouging the traveling public. Travel insurance has become totally necessary so we just pay the price.
Philip H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully, I did not have to file a claim so I can’t provide information rating the claim process. However, I thought pricing was reasonable for what the plan offered and signing up for the policy was fairly easy. I received prompt communication on how to file a claim if I needed, received necessary contact information, and all the documents I needed outlining my chosen policy.
Kevin K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I haven't checked for available data, but I'm fairly certain most people never file a claim after a vacation. Most people don't get hurt while traveling. I already have adequate health insurance, so I believe additional insurance should be optional.
Ann F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback and your purchase. We have a dedicated customer service team who can help you understand all the covered events in your plan and can explain the services available. Call us anytime at 800-348-9505.
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use even before your next trip Just give us a call at 800-874-2442.
We didn't need to use the travel insurance, thankfully, but it was reassuring to know we had it if needed. The Generali Global Assistance Preferred plan provides great coverage at a reasonable price.
Russell M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.