I was extremely impressed with this. I had to have minor surgery while in Europe. They helped get me to a hospital, prearranged for payment directly to the hospital, and promptly paid for my out of pocket expenses.
Thank goodness I got this insurance. Seriously never travel abroad without it!
Reid D. would
recommend this plan to a friend or relative.
Excellent! Husband had a stroke while out of the country and covered by this plan. Quick responses, easy filing process. Prompt payment! Couldn’t ask for better insurance plan, coverage, great price, perfect service.
Bruce M. would
recommend this plan to a friend or relative.
Terrible claim experience. Our luggage was stolen and I filed a claim upon our return home. Gave them everything they asked for, including the police report. They apparently waited over two weeks before even looking at it. Then they said they would do nothing until I provided them with completely irrelevant information: they wanted the detailed itinerary of the rest of our trip AFTER the theft occurred. I provide that, and they took another two weeks before paying the claim. What should have been a very simple and quick transaction took a full month to resolve. I will never use this company again.
Edward W. would not
recommend this plan to a friend or relative.
Berkshire Hathaway Travel ProtectionExactCare Value
I was happy with the plan when we bought it, thus the first two items on the survey are positive.
I fell during the trip and called the insurance number. So, I'm in pain with my damaged foot. My last name is unusual (in that not that many people at all have it), and I had the policy number. All I got from the person I was talking to on the international call was that she could not bring up my file if I could not give her the CONFIRMATION number of the policy. So frustrating. I ended the call and fended for myself.
Rosemarie K. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review. We have shared your review and experience with Berkshire Hathaway. They offer their sincerest apologies for the frustration during your tough time. The agent is being coached to ensure this does not happen again. Please feel free to contact us at 800-487-4722 if you have any questions or concerns.
This is a review that really provides accurate content. So many reviews only state a plan was purchased but no claim was made. Well, I unfortunately, had to file a claim. We were all set to go on the plane when the flight was cancelled after sitting on the plane for three hours. This made our connection impossible and the other flights to Cancun were all booked. This meant no weekend getaway for us. We were devastated but filed a claim the next day. The claim paid 100% of trip costs and within three weeks. I highly recommend this company. The claim process was also easy. I will definitely purchase from them again and again. We are very satisfied!
Cory R. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel ProtectionExactCare Value
Bought Berkshire Hathaway Travel Protection ExactCare Value plan. Actually had a medical emergency. It took a few weeks but the plan processed everything and actually paid 100%, which is a first for me. Couldn't be with a happier outcome given my circumstances.
Eugene M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
This was my first experience booking travel insurance and I’m so glad I did! With an unexpected delay of over 12 hours to get to my destination, the easiest part of my whole holiday was dealing with Berkshire Hathaway. They were prompt and helpful every step of the way. I’ll definitly use them again for all future trips and recommend them to friends and family.
Katrina M. would
recommend this plan to a friend or relative.
I missed a connecting flight because of bad weather and had to file for trip interruption to cover a re-booked flight along with new travel expenses. It took over two months but their were complications out of Berkshire's control (the first airline wasn't exactly easy to get a hold of) but in the end I was reimbursed for everything I had submitted.
Ryan I. would
recommend this plan to a friend or relative.