The trip included a
cruise
WorldTrips
Atlas Journey Preferred
I like that I was able to have confidence that if something happened, I would be covered. Great vacation.
Charlene W. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas International
Glad I didn’t have to use the plan! Thanks
Larry R. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
WorldTrips
Atlas Journey Preferred
We are in our mid-70s and we know that the odds that one of us might need medical attention while overseas are increasing. So, we need to have good insurance when we travel. Two of my children are actuaries, and we know that real insurance with a good track record will not be cheap; in fact, cheap insurance is probably worse than no insurance. Thank you for providing this coverage.
Michael R J. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
WorldTrips
Atlas International
Mostly peace of mind.
Carolie H. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas Journey Premier
We purchased an Atlas Journey Premier plan in early September for a tour of Israel in November, 2023. Our tour was cancelled following the October 7 violence. Our claims were paid in full two weeks after we filed them. We would use WorldTrips again.
Tonja R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
I was very impressed with the quick turnaround and the easy access to information. The information and advice received was comprehensive. Great service.
Delina A. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
WorldTrips
Atlas International
Awful company.
They have zero customer service. Zero.
So their claim procedure, takes like 2-3 months.
Then after that, they don't even inform you the result. You have to manually login yourself to their website , which never works.
On top of all that, they also never settler their claims.
They must have a 10% settlement rate or something.
Absolutely awful. Not recommended.
They have zero customer service. Zero.
So their claim procedure, takes like 2-3 months.
Then after that, they don't even inform you the result. You have to manually login yourself to their website , which never works.
On top of all that, they also never settler their claims.
They must have a 10% settlement rate or something.
Absolutely awful. Not recommended.
Steffen L. would not
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas International
Awful insurance company.
They have zero customer service.
Their website is awful and doesn't work.
It's even almost impossible just to register on their website and to even login.
Then the claim process is hell, and when they finally come to a conclusion for a claim, they literally don't even inform you. No message, no email, no phone call. Nothing.
Absolutely the worst of the worst.
They have zero customer service.
Their website is awful and doesn't work.
It's even almost impossible just to register on their website and to even login.
Then the claim process is hell, and when they finally come to a conclusion for a claim, they literally don't even inform you. No message, no email, no phone call. Nothing.
Absolutely the worst of the worst.
Steve M. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Angie
Thank you for your review. We are very sorry to hear about your experience and would be happy to discuss further. Please reach out should you wish to be contacted about your claim and thank you for taking the time to provide feedback so we can utilize this as an opportunity for improvement.
Safe Travels-Dec 15,2023
WorldTrips
Atlas International
I was very grateful for your help. I stayed over in the UK far longer than expected due to my brother's illness. Your staff were extremely helpful whenever I spoke to them.
Susan F. would
recommend this plan to a friend or relative.
WorldTrips
Atlas Journey Preferred
Good plan, worked well for me. Only wish is that the company communicated with me about my claim. For example, my claim was approved and a cheque was sent to me in the mail but no email or notification was sent to me. I only found out by calling and asking for an update.
Tyler R. would
recommend this plan to a friend or relative.
Safe Travels-