I had a major pre-trip issue, Generali Global was very responsive, handied it quickly and to my satisfaction. I will definitely use them for my next trip.
Wayne H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It did not cover the fact that part of our trip burned with Canadian Forest Fires and we were given a poor option by tour company...but because we had an option I was told it would not be covered under insurance.
Amy D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We value your feedback, Amy. One of our dedicated Customer Service Representatives will contact you to further explain the benefits under your Plan. Thank you for taking the time to leave a review.
Quick turnaround from date I submitted a claim till the claim was completed. My ER visit during my vacation was covered and refunded. Thanks for quick service!
Robert C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.
Unfortunately our trip was canceled due to the wildfires in Canada. Our tour company gave us full credit and Generali also extended credit for insurance on a future trip. Very satisfied.
Charles C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!