My husband and I have been traveling for a while and we always used this website for our travel insurance. Their choices are great and their prices are affordable.
Ginette G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Didn’t need to file claim every time I have used your service but felt safe knowing if something unexpected happened we would be covered.
Peace of mind.....slept and vacationed well!!
Noel A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I was satisfied with the purchase process and it was easy to add value to the plan as I paid for more parts of the trip. I didn't file any claims though so I know nothing about how easy the claim process would be.
Gail W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
TravelSafe uses TripMate to process its claims and TripMate is an incredibly frustrating company to work with. They communicate poorly and do not use email. Your claim status on their website is vague; you must call them to get additional information. I faxed the same claim to them 4 times; each time they asked for information I had already sent. It is difficult to get through on their phone lines and if you leave a message, it will likely not be returned. It took over 4 months to get fully reimbursed, which is ridiculous. I suggest finding insurance elsewhere unless you are endlessly patient.
Susie S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. In the future, if you experience an issue with a claim, please request a Customer Advocate. InsureMyTrip Customer Advocates make a concerted effort to facilitate communication between the customer and insurance provider, and expedite the claims process. To request a Customer Advocate, you may call us at 800-487-4722 or email us at [email protected].