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C&F Travel Insured International
Worldwide Trip Protector
You offer the worst, most unpredictable product in the world. We filed a claim because Covid caused a trip planner to cancel a trip. Of course, your managers in their wisdom saw that as a once in a lifetime opportunity to fleece your customers. We spend hours navigating your ungodly claims process, kept making calls for 9 months to see what the holdup was, and finally got the news that our claim was turned down. I am using every platform I can find to make people undeerstand how absolutely worthless you and your products are.
Don't have anyone from "Customer Care" call. We already tried that route. A joke. Like your whole company. Aptly named: "crumb."
Don't have anyone from "Customer Care" call. We already tried that route. A joke. Like your whole company. Aptly named: "crumb."
John S. would not
recommend this plan to a friend or relative.
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C&F Travel Insured has issued the following response to your review:
"Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced. Call volumes are very high, but every customer experience is important to us. Please email your contact information to [email protected] , to further discuss your situation. Thank you."