Travel Insurance Reviews for Generali Global Assistance Standard

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Filed claim
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
Fine service.
Dale W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review!
    Oct 30,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not like the pre-existed condition amount of time that was needed.
Phyllis L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for your feedback, Phyllis. If you have any questions about your Plan’s coverages or if you would like to file a claim, please contact us at [email protected] and one of our Customer Service Representatives can assist you.

    Aug 29,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not have to file a claim however based on what I wanted covered it worked
Enid G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing Generali Global Assistance!
    Sep 03,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
This is a reputable company with several good plans from which to choose. I have purchased travel insurance from them twice. Claims are processed fairly and quickly. I will always use this company for travel insurance.
Maria C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're over the moon about your 5-star rating! It motivates our team to continue delivering top-notch travel protection solutions for our loyal travelers.
    Jul 15,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
Generali Global Assistance Standard
Although thankfully, we didn’t have to use the trip insurance, it gave us peace of mind knowing that we were covered if something did go wrong.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar review. Your confidence in our services is the best compliment we could ask for!
    Jul 11,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
We were fortunate and did not need to file a claim...all went well!
Bruce G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't have to file a claim so there's not much to comment on
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating! We strive to exceed customer satisfaction!
    May 22,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
I still feel that I am owed a refund for the insurance I purchased but couldn't use due to covid. Initially I was told I had a "credit voucher"; when I called this year to use my credit, your rep said it was expired and I should have asked for a refund. Why wasn't I told I could have gotten a refund back in 2020!? Covid lasted over 3 years, and this was the first time I could travel. I still want my refund.
Carole B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:

    "Thank you for your feedback. We’re sorry to hear about the circumstances surrounding your vouchers and for not meeting your expectations. We take customer service very seriously. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].


    May 09,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
It’s hard to review an insurance policy if you don’t need/use it. This policy was the best combination of coverage and price. It was less than half the price of the policy suggested by my travel agent, for the same coverage.
Drew M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    May 02,2024
By
on
for a trip to Greece. Greece.
Generali Global Assistance Standard
I put yes on the recommendation question reluctantly! Yes because it was easy to get! But no, it is too expensive!
Nathan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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