Good Morning
Returned from my trip a day early due to a sickness on Friday...did not see a Dr in Aruba. Returned on Friday evening. Called Nationwide yesterday Monday first day they were open and was told would not be covered because I have not seen a Dr yet
james l. would not
recommend this plan to a friend or relative.
My wife got injured two weeks before our scheduled cruise. I submitted all the paperwork and documents as requested online. Never had to talk to a person. We received the refund checks 3 weeks after submittal and got everything we asked for since we had the documentation. Thanks to Nationwide Mutual Insurance Company for the very quick response and positive outcome. I have already purchased another plan from them for our next trip based on the response for the last one.
Donald D. would
recommend this plan to a friend or relative.
We bought the luxary cruise plan and before our trip they changed our itinerary . When we got back we filed a claim for the $1250 back per person and we were sent a 2 checks within 13 days of filling the claim. Would highly recommend!
Crystal C. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My flight to Aruba was canceled because JetBlue had staffing issues and I arrived in Aruba one day later. I incurred a $385 hotel cost which was nonrefundable. JetBlue did absolutely nothing for me and now Nationwide denied my claim because my flight needed to be canceled because of weather. Do not use this company. They will find a reason not to pay your simple claim.
Robert H. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your reply. In order to receive payment from the company under Trip Interruption, the interruption must be caused by a covered reason. Unfortunately there is no Trip Interruption coverage if Jet Blue cancels a flight because an employee called in sick. You also did not qualify for reimbursement under Trip Delay since you did not incur any additional travel expenses.
A supervisor at Nationwide did review the call logs and confirmed that there would be no coverage under this policy based on the information that you provided.
We were scheduled to go to Aruba in May, but my wife became ill and we cancelled.
What the resort didn't refund Nationwide did including what we paid to the airlines (used points for some of the cost).
The Nationwide rep that worked with me on the refund was very helpful.
We rescheduled the trip and had no qualms getting trip insurance from Nationwide.
Steven S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
So very pleased I purchased this plan as I needed to cancel my trip last minute and the only out of pocket costs I did not get reimbursed for was the cost of the policy itself!
Kathleen D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We had to cancel our trip two days before departure because of the death of a relative. The Nationwide claims representative was very helpful in explaining the claims process, and he sent us the necessary forms and instructions on completing them. Our claim was processed in about 10 days, and the refund was for the correct amount. We have re-booked the cruise, and will purchase insurance from Nationwide again.
John W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
A supervisor at Nationwide did review the call logs and confirmed that there would be no coverage under this policy based on the information that you provided.