Travel Insurance Reviews for Nationwide

Thank you for your feedback on the policy. We are sorry to learn that you did not receive the information you were looking for when filing your claim. We are pleased to hear that your claim was paid. We look forward to assisting you in the future.

Thank you for your feedback on the policy. The only benefit that can be used to cancel a trip due to the fear of contracting Zika virus is Cancel for Any Reason.

Cancel for Any Reason coverage typically requires the following requirements (varies by plan):

1) Purchase within 10-30 days of your initial trip deposit
2) Insure 100% of your pre-paid, non-refundable trip cost
3) Cancel the trip 2 or more days prior to departure

While Cancel for Any Reason does give you the flexibility to cancel your trip due to an increased fear of Zika, it does not protect 100% of your trip cost. Depending upon the plan, Cancel for Any Reason benefit will reimburse 50%, 70%, or 75% of your insured trip cost.

Please call us at 800-487-4772 if you have any questions about insuring against Zika related events, or the Cancel For Any Reason benefit.

Thank you for your feedback on the policy. We are sorry to learn that you experienced bad weather during your cruise. Below is an expert from the Nationwide Mutual Insurance Prime plan explaining the Itinerary Change benefit:

"In the event a cruise/Travel Supplier makes a change in Your Covered Trip itinerary that prevents You from participating in an event/activity pre-paid prior to departure and scheduled on the Your Covered Trip itinerary, nonrefundable pre-paid event/activity expenses will be payable up to the Maximum Benefit Amount shown in the Confirmation of Coverage.

Benefits will not be paid if the event/activity is rescheduled during the course of the Covered Trip.

Verification by the Cruise/Travel Supplier of the change in the scheduled Trip Itinerary will be necessary for claim
payment."

If you have any questions or concerns please call us at 800-487-4772. Our representatives are available 7 days a week and would be happy to assist you.

Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with your claim experience. However, we are pleased to learn that your claim was paid. In the future, please contact InsureMyTrip if you are having claims issues with a plan purchased through us. InsureMyTrip employs a Customer Advocate Program designed to assist customers during the claims process. Our representatives are available 7 days a week by calling 800-487-4722.