Unfortunately, because of the Corona and as we are at risk due to our age, we had to cancel. We were advised that the insurance does not cover it,so obviously, we are not satisfied at all.
Roni B. would not
recommend this plan to a friend or relative.
4 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Better to have it and not need it. Necessary when traveling in case of medical emergency. We were in 4 ports this last cruise and there was an ambulance in each port to pick up a passenger.
Edward W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
This is an update to the review where I said I was on the fence about whether I would recommend this product because I was having issues getting a claim reviewed. Within days of my review I was assigned a personal advocate who contacted me by email, and I also received a card in the mail advising me that my claim was being processed. My advocate was able to confirm that all documentation had been received and a timeframe to expect an outcome. I received notification on the outcome within the timeframe advised, and today I received a check for the full amount I was claiming. As a result, I would recommend this product. Thank you.
Simone F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
I'm on the fence here. Buying the insurance is easy, the coverage seems good - I got this one because it didn't exclude scuba diving. The call center was very responsive when I called about a claim (travel related not medical), but I submitted it (by fax) a couple of weeks ago and have heard nothing back. I followed up via email and still nothing. I'll call next week but have to say I'm disappointed that I haven't even had an acknowledgement. At this point I really can't recommend the plan without knowing they'll deliver. I'm about to travel again and am going to choose a different plan.
Simone F. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
This is an update to the review where I said I was on the fence about whether I would recommend this product because I was having issues getting a claim reviewed. Within days of my review I was assigned a personal advocate who contacted me by email. I also received a card in the mail advising me that my claim was being processed. My advocate was able to confirm that all documentation had been received and a time-frame to expect an outcome. I received notification on the outcome within the time-frame advised and today I received a check for the full amount I was claiming. As a result, I would recommend this product. Thank you.