Travel Insurance Reviews for Generali Global Assistance

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Filed claim
By
on
for a trip to the Cayman Islands. the Cayman Islands.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, I didn't need to use it, so it is difficult to rate the policy.
Kimerly W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're grateful for your support and for your choosing us!
    Oct 23,2024
By
on
for a trip to the Cayman Islands. the Cayman Islands.
The trip included a
cruise
tour
Generali Global Assistance Premium
I am glad I did not need any service and only needed the comfort of insurance in the event.
seymour s. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Cayman Islands. the Cayman Islands.
The trip included a
cruise
Generali Global Assistance Standard
I had one question about using the medical facility on the ship and the customer service person I spoke with was useless and could not answer my question. Seemed like a good plan but customer service is worthless.
JEROME B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback, we have received the following response from your travel insurance provider, Generali Global Assistance:

    "We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Letting us know how we are doing is the best way to ensure the best possible service to all of our customers. A dedicated team member has reached out to you with additional options for your consideration. Please contact (800) 348-9505 or [email protected] with any additional questions, and we hope you consider us for your next trip."
    Nov 18,2019
By
on
for a trip to the Cayman Islands. the Cayman Islands.
The trip included a
cruise
tour
Generali Global Assistance Standard
Always feel insurance is a little pricey when we don’t use it. Have used it in the past and processing went very smooth after we read the requirements before we submitted our claim.
Gregory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Cayman Islands. the Cayman Islands.
The trip included a
cruise
Generali Global Assistance Premium
We didn't need to file a claim but were happy for the peace of mind in case things went wrong. The cruise line misplaced one piece of luggage and during my hour wait it was good to know that had they lost my bag we would have been covered.
LYNN L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Cayman Islands. the Cayman Islands.
The trip included a
cruise
tour
Generali Global Assistance Premium
Didn't need it, but the price was reasonable for the coverage provided.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Cayman Islands. the Cayman Islands.
Generali Global Assistance Standard
Insuremytrip did a good job. Easy to use and great phone help.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Cayman Islands. Cayman Islands.
The trip included a
cruise
tour
Generali Global Assistance Standard
I purchased this plan the day before my trip because the weather called for very strong winds(40-60 mph) and I was concerned about flight cancellations and missing my cruise. My healthcare provider also stated that medevacs from a cruise ship is a case by case situation to determine if they covered the cost. Purchasing my CSA plan was very simple, cost effective and gave me a secure feeling if something should happen. I'll purchase this plan in the future for other trips.
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comments.

    I am taking this opportunity to remind everyone that the best time to purchase a Comprehensive coverage plan is before you recognize the need to cancel. Trip Cancellation and Trip Interruption would have reimbursed you for an "unforeseeable Covered Event”. Unfortunately you would have not had coverage for the cancellation or delay due to the adverse weather since you chose to purchase this plan only one day prior to your departure and only after the National Weather Service had issued a pending storm warning.

    Please always remember that you are welcomed to call InsureMyTrip at 800-487-4722 for assistance in quoting plans for future travel.
    Feb 22,2017
By
on
for a trip to Cayman Islands. Cayman Islands.
The trip included a
cruise
Generali Global Assistance Premium
Get insurance when you book your trip. I waited until after my opportunity to cancel through the cruise line.
That prevented us for getting 100% coverage. Fortunately we didn't need anything.
Ann B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Cayman Islands. Cayman Islands.
Generali Global Assistance Standard
InsureMyTrip provided excellent explanations and comparisons up front on the purchase decision with very good follow-up on the purchase and pre-trip reminders. Keep up the good work!
Emil W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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