We are only showing ratings that have a written review.
The trip included a
cruise
tour
TravelSafe
Classic
I have always received great rates for our travel needs. I just wish that you offered policies for multiple vacations in one year.
David B. would
recommend this plan to a friend or relative.
-
Michelle A
Thank you for your review. We do not offer any multi-trip annual plans that allow you to insure the cost of your trip, but we have Multi-Trip Medical policies which provide annual medical coverage for multiple trips throughout the year. All policies have trip length restrictions of either 30 or 70 days and will only cover international trips. In the future, please call us at 800-487-4822 and our licensed representatives can assist you with a quote and explaining the different plans available.May 29,2019
The trip included a
cruise
TravelSafe
Basic
Did not need the insurance. But the agent that helped us when we originally took the insurance was very helpful, informative and patient.
Robert P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
TravelSafe
Classic
Once my completed documentation had been submitted, it took more than EIGHT WEEKS to process my claim (all that time without me being asked to submit any additional documentation). I tried to call the company about the delay, but got put on hold for a long time and finally gave up. I will say that they finally reimbursed me for the amount of my request and didn't deny any of my claim. Because of the nature of my injury, I also had a claim for a later trip with different insurer - it took that company THREE DAYS from the time of my electronic submission to notification of approval of the claim and then another four days to receive the refund, for a total of one week.
Sarah S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 19,2017
The trip included a
cruise
tour
TravelSafe
Classic
I had a fairly simple claim for medical services rendered by the Medical Center on the cruise ship. The claim process required downloading several documents which I thought the insurance company should have had, e.g. proof of payment of the premium. After downloading all the requested documents, I was informed the processing time would be 20-25 days. The actual time from submission of claim to receipt of payment was 45 days. I would give this company a grade of B to B+.
Sara D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
TravelSafe
Classic
Luckily I didn't have to claim the insurance but I would recommend strongly for anyone who is unsure situations. Customer staff was very knowledgeable and friendly recommending just the right plan.
Anthony K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
TravelSafe
Classic
Because I didn't need to file a claim, my purchase of insurance only provided some peace of mind. I have nothing to base upon the service this company provides.
Terry J. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic Plus
While I would not recommend this particular plan, I would definitely recommend insuring through InsureMyTrip.com rather than counting on spotting coverage from one's credit card!
Michael R. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
I did not have to file a claim so I really can't judge. The real test is how they respond to a claim but it's better to be safe than sorry.
Andrea A. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic Plus
Fortunately, the trip went off without a hitch but the security of having the TravelSafe Classic Plus insurance, which covered all possible mishaps, gave us peace of mind. I would recommend a purchase of this type for any trip representing a sizable expense. The process of purchase was easy and quickly done online.
David P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
I am satisfied with the plan. That is why I recommend it to others.
Richard L. would
recommend this plan to a friend or relative.